Forms that Work

About this book

Forms that Work covers the design of web forms for usability, taking in the whole business of making a form work rather than only the choice of controls. The authors set out a three-layer model of relationship, conversation and appearance, and hold that all three are needed before a form gets filled in. Guidance runs from defining requirements to writing questions readers understand and want to answer, then on to instructions, progress indicators and errors, with examples from label alignment to grids and color.